Responsible Gambling
Gambling is entertainment
Playing at our casino should always be about fun. It is never a way to earn a living or to pay off debts. Keep an eye on how much time and money you spend each day, and stop to think if you start spending more than you can afford or if play gets in the way of your daily routine.
Limits and self-exclusion
You can set limits on your play in your personal cabinet, or ask our team through live chat or by email at [email protected]. If you need a break, you can exclude yourself for a set period by writing to our support team. If gambling has become a problem, you can ask us by email to block your access permanently. When we receive a self-exclusion request, we close the account straight away.
Check yourself
A gambling addiction quiz helps you see whether you are showing signs of a problem. Your account also keeps a complete record of every bet you place, so you can track your activity and the time you spend.
Protecting minors
Nobody under 18 may open an account with us. Do not share your login details, do not use the remember password option, and keep your cards and bank details away from children. If people under 18 live with you, parental control software such as CyberPatrol, GamBlock, Solid Oak Software or Net Nanny can help.
Simple habits for safer play
Treat casino bets as fun, not a career. Chasing losses with bigger bets is never the answer. Before you play, decide on a budget for the day, the week or the month that you can afford to lose, and keep to it. Do not play when you are drunk, tired or feeling down. Take breaks, watch how long you are online, and enjoy yourself.
Our support team
Our customer service team is trained in responsible gambling and knows the risks of compulsive play. They can explain every tool we offer and point you to specialist organisations that help.